Kit received Activate Post sample

Activate your kit

Tell us your kit has arrived so we can get your results back to you faster, in plain English, within 48 hours of the lab receiving your sample.

Kit details

Your order number is on your confirmation email and on the receipt inside the box.

First name *

Last name *

Order number *

In your confirmation email and on the receipt inside your kit (e.g. #12345).

Please enter your order number.

Email used at checkout *

So we can match your kit to your order.

Please enter a valid email.

Biological sex *

Reference ranges are sex-specific. Already provided at checkout? We'll still confirm here.

Sample date

When you'll take or took your sample.

Sample time

Morning samples give the most accurate results.

Anything we should know? (optional)

This won't change your test, but helps us flag anything to consider when interpreting results.

I confirm the details above are accurate and I'm the registered account holder.

What happens next

Take your sample

Follow the leaflet instructions: fast 8 hours, morning, no biotin for 2 days.

Post the sample back

Free tracked delivery. Drop in any post box Monday to Thursday.

Lab analyses your sample

Our UKAS-accredited partner laboratories process the sample within 24-48 hours of receipt.

Plain-English results

Land in your secure portal, with a personalised lifestyle action plan.

Kit activated

We've logged your kit and the lab is expecting your sample. Take it, then drop it in any post box. Post Monday to Thursday so your sample reaches the lab before the weekend (weekend post can delay your results).

REF: —

Keep this reference. Quote it if you need to ask us anything about this sample.

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